![]() The permission to access your devices should also be granted to Zoom so that the app can access them. You might want to try increasing the volume on your device as well as Zoom, as well as using headphones or a different device if necessary, as well as increasing the volume on your device. The first thing that you will want to do in order to troubleshoot this is to make sure that your speaker is not muted, that your speaker is on, and that your audio settings are correct. See also How to configure auto login for Zoom Rooms I Want To Check The Operation Of The Audio Device Pre Meeting During A MeetingĬustomizing Default Audio Settings In Zoom App You can reinstall Zoom from the Apple App Store or the Google Play Store.Make sure your device is restarted after closing an app.Android: The multitask button on Android devices (typically located in the bottom-right corner of the screen) allows you to view apps that are currently running. You can close an app by swiping left or right.iOS: To find out which apps are currently running on your iOS device, double-tap the “Home” button. When an app needs to be closed, swipe up.Please make sure there are not other applications that are using the microphone at the same time.Android: Go to Settings > Apps & notifications > App permissions or Permission Manager > Microphone and switch on the toggle for Zoom.iOS: Using an iOS device, go to Settings > Privacy > Microphone and toggle the Zoom option on. ![]() In order to do this, you will have to make sure Zoom is allowed access to your device’s microphone.See also Setting up call queue or auto receptionist SMS in Zoom You may also want to try using headphones with a microphone.It can be clicked on and you will be able to choose Call Over Internet. In the event that you are prompted to allow Zoom access to your microphone, please do so. There is an icon that says Join Audio in the meeting controls. Make sure that the audio is connected to your mobile device.You can ask the host to unmute you by sending him a chat message. It is possible to unmute yourself in the meeting control panel by tapping the muted Audio icon:The host might have muted you when you entered the meeting, if you are still muted. If you are using a microphone, please ensure that it isn’t muted.Using the Zoom mobile app, click here to follow these steps in order to troubleshoot any issues you may be experiencing with your microphone: ![]() Problems with the microphone: Troubleshooting
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